Assistant Curator Jaime DeSimone Interviews Artist Joelle Dietrick
Image courtesy of Thomas Hager.


A creative and fulfilling place to work

There are many opportunities to get involved with MOCA Jacksonville, whether it’s working at the Museum, participating in our internship program, or volunteering in a variety of areas.

MOCA lists all available positions on this website, but applications must be made through the University of North Florida job portal. Please check back for employment opportunities in the future.

Job opportunities will remain posted until positions are filled. Candidates may be contacted for interviews, however, due to the high level of interest in positions, MOCA Jacksonville does not respond to all applicants. Calls and emails are not accepted regarding the status of employment applications.

MOCA Jacksonville is a registered 501©(3) nonprofit organization and an equal opportunity employer. UNF is an equal opportunity/equal access/affirmative action institution.

Directions

  • Read the position description.
  • Click on the link that follows the description.
  • Click on Search Postings.
  • Under Department, choose MOCA.
  • Click on Search.
  • Click on the position you are seeking.

NOTICE: The University of North Florida recently updated to a new version of our Employment site. You will need to create a new account and application to apply to any new jobs going forward. 

Please visit the previous version of this site to find positions posted prior to June 30, 2017 or to monitor the status of an existing application. Any application you previously submitted online will remain active until the position is filled.


Director of Communications and Marketing

The Museum of Contemporary Art Jacksonville (MOCA) in Jacksonville, Florida, a cultural institute of the University of North Florida (UNF), seeks a Director of Communications and Marketing - a key staff position within a dynamic organization dedicated to the cultural, educational, and urban fabric of the Jacksonville community and the University of North Florida. The Director of Communications and Marketing uses all forms of media to build and manage the reputation of MOCA Jacksonville, overseeing development of content for support materials and services. He or she communicates key messages to target audiences in order to establish goodwill and maintain understanding between the organization and its public, positively influencing opinion and behavior. The Director of Communications and Marketing provides effective and engaging communication between MOCA Jacksonville and its local, regional, national and international stakeholders, including its diverse audiences, donors, members and UNF. The Director of Communications and Marketing ensures that all communications are aligned with the vision and mission of MOCA, adhere to brand standards, maintain brand integrity and are visually compelling and able to drive visitation and revenues.

RESPONSIBILITIES

  • Reports to the MOCA Deputy Director;
  • Responsible for strategic and conceptual development of the Museum’s marketing plan under the leadership and vision of MOCA’s Director;
  • Supervises the graphic designer on the content and messaging portion of the Museum’s marketing plan to ensure maximum visibility for MOCA and its partnership with UNF;
  • Plans, develops, and implements public relations strategies for MOCA’s exhibitions, programs, events, and revenue generating operations;
  • Serves as a point of contact for external partners, answering inquiries from media, individuals, and other organizations;
  • Assists with donor and trustee communication;
  • Acts as staff liaison to the Communications and Marketing Committee of the board;
  • Serves as media liaison, maintaining and cultivating relationships with local, regional, national and international media outlets to promote features on MOCA;
  • Researches, writes, and distributes news releases to targeted media;
  • Devises and coordinates news conferences, media tours, photo opportunities, and speaking opportunities;
  • Manages public relations in a potential crisis situation;
  • Prepares content for collateral publication;
  • Develops and executes social media strategy, with daily updates on various social media platforms;
  • Maintains and updates content on MOCA’s website and digital media;
  • Attends and assists with special events;
  • Fosters public relations through outreach events and involvement in community initiatives;
  • Supervises communications interns and contract personnel;
  • Collates media coverage, collateral, and social media statistics;
  • Develops, manages, and conducts or commissions market research to determine the concerns and expectations of the organization's stakeholders;
  • Collects and analyzes data from multiple digital platforms, reporting and interpreting findings for management, and crafting appropriate solutions to ensure the best marketing ROI;
  • Manages the communications and marketing budget;
  • Schedules, submits, and monitors print and web advertisements;
  • Other duties as required.

REQUIRED QUALIFICATIONS

    • A Master's degree from a regionally accredited college or university in a directly related area of specialization and two years of experience directly related to the job functions; or a Bachelor's degree from a regionally accredited college or university in marketing, communications, public relations, journalism, or a related discipline or experience;

        PREFERRED QUALIFICATIONS

        • Significant communications experience with a minimum of five years that includes a blend of advocacy and media relations;
        • Thorough understanding of working across diverse platforms including print, outdoor, broadcast, online, and social media;
        • A strong track record of positioning an organization to achieve tangible outcomes in a competitive communications environment;
        • Experience in driving attendance, building identity, and branding for nonprofits, cultural organizations, or attractions;
        • Experience developing and implementing communications strategies;
        • Demonstrated effective written and oral communication skills with proficiency in writing, editing, and proofreading and knowledge of related standards;
        • Ability to follow through and meet deadlines while coordinating many current and long-range projects simultaneously;
        • Excellent organizational skills, attention to detail, and the ability to multitask under pressure in a fast-paced, team-oriented environment;
        • Sincere commitment to work collaboratively with all constituent groups, including staff, board members, volunteers, donors, program participants, and other supporters;
        • An entrepreneurial self-starter who is able to work independently, and enjoys creating and implementing new initiatives;
        • Working knowledge of Microsoft Office, including Excel and PowerPoint;
        • Experience in the arts or in cultural and non-profit sector preferred;
        • Highly collaborative style; experience developing and implementing creative strategies;
        • Demonstrated excellent written, oral, and visual communication skills;
        • Ability to follow through and meet deadlines while coordinating many current and long-range projects simultaneously;
        • Working knowledge of project management tools such as ASANA (preferred) or Basecamp;
        • Must demonstrate a high level of professionalism and discretion;
        • Expertise using The Chicago Manual of Style and Associated Press Stylebook;
        • Creative, energetic and fun.

        * This position is listed in the UNF hiring portal as “Assistant Director Marketing Publication” position number 332020

          Please apply here


          graphic designer

          The Museum of Contemporary Art Jacksonville (MOCA) in Jacksonville, Florida, a cultural institute of the University of North Florida (UNF), seeks a Graphic Designer - a key staff position within a dynamic organization dedicated to the cultural, educational, and urban fabric of the Jacksonville community and the University of North Florida. The Graphic Designer will provide design services related to the museum’s visual identity, across print and digital platforms, from advertisements and printed materials, to exhibition design, and MOCA’s website. The Graphic Designer reports to the Manager of Marketing and Communications, together they will ensure all design projects adhere to brand standards, maintain brand integrity are visually compelling and able to drive visitation and revenues. The Graphic Designer will provide essential design services, through the development of printed and digital exhibition, educational, and institutional collateral materials to ensure effective and engaging communication between MOCA Jacksonville and its local, regional, national and international stakeholders, including its diverse audiences, donors, members and UNF. Through the development and production of print and digital collateral, the Graphic Designer will support departments across the museum, including curatorial, operations, retail, education, and development and membership.

          RESPONSIBILITIES

          • Reports to Director of Communications and Marketing;
          • Collaborates closely with the MOCA Director of Communications and Marketing on the creative and implementation of the Museum’s marketing plan to ensure maximum visibility for MOCA and its partnership with UNF;
          • Establishes the conceptual look and feel of materials in alignment with the MOCA brand;
          • Collaborates with other members of senior staff to ensure maximum and timely exposure for MOCA’s initiatives, setting timelines for deliverables;
          • Designs brochures, handouts, direct mail, email, promotional videos, photographs, multimedia, and environmental graphics;
          • Maintains and updates visual material and styling on the organization's website and digital platforms;
          • Supports the MOCA Director of Communications and Marketing social media strategy, updates on various social media platforms;
          • Manages graphic files, including Museum and Sponsor logos, photos, and artwork;
          • Oversees reviews of collateral material by MOCA management team;
          • Provide oversight for interns, and consult with contracted creative producers ranging from photographers and videographers, to vendors and digital application producers;
          • Other duties as required.

          REquired qualifications

            • A high school diploma and four years of experience directly related to the job functions. Directly related college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.      

              PREFERRED QUALIFICATIONS

              • A bachelor’s degree from an accredited university in Graphic Design or a related discipline or experience;
                  • Significant visual communications experience with a minimum of three years that includes managing projects from concept to completion;
                  • Demonstrated knowledge of a variety of design software platforms including the Adobe Suite, as well as knowledge of a variety of content management technologies, platforms and delivery systems as they relate to current practices in graphic and communication design;
                  • Working knowledge of Microsoft Office, including Excel and PowerPoint;
                  • Excellent organizational skills, attention to detail, and the ability to multitask under pressure in a fast-paced, team-oriented environment;
                  • Experience in the arts or in cultural and non-profit sector preferred;
                  • Highly collaborative style; experience developing and implementing creative strategies;
                  • Demonstrated effective written, oral, and visual communication skills; proficiency in conception, designing, and producing and knowledge of related standards; 
                  • Ability to follow through and meet deadlines while coordinating many current and long-range projects simultaneously;
                  • Working knowledge of project management tools such as ASANA (preferred) or Basecamp.
                  • Sincere commitment to work collaboratively with all constituent groups, including staff, board members, volunteers, donors, program participants, and other supporters;
                  • Must demonstrate a high level of professionalism and discretion;
                  • Creative, energetic and fun.

                Please apply here


                Art Installer, Seasonal 

                RESPONSIBILITIES

                Under the direction of curatorial staff, responsible for assisting in the installation of exhibitions presented in the museum, ensuring that the vision of the artist and curator is fulfilled. 
                Tasks include:

                • Installation and de-installation of exhibitions 
                • Preparation of artwork for exhibition and/or shipment/storage 
                • Installation of technology such as media players and monitors 
                • Safe and efficient crating, packing and transportation of artwork 
                • Efficiently and neatly painting gallery walls 
                • Maintenance of workspaces, tools and environment 
                • Working in a team environment with curatorial department  

                REQUIRED QUALIFICATIONS

                  • Knowledge of contemporary art.
                  • Experience in the hands-on installation and de-installation of complex exhibitions.
                  • Familiarity with presentation technology such as media players and digital programming display.
                  • Proficiency in interior painting, drywall installation, taping, carpentry, etc.
                  • Able to work as part of a team with have excellent communication skills.
                  • On occasion be willing to work late evening and weekend hours.
                  • Demonstrated practical experience in construction, fabrication and painting of exhibition assets, and appropriate work methods for utilizing necessary power tools.
                  • Ability to work in physically demanding situations, including heavy lifting and working at heights, and flexibility to work out of hours where required.  

                  Please apply here


                  Guest relations

                  Responsibilities

                  • Actively work to ensure the highest level of Museum visitor experience in the Museum Shop and at the admissions/information desk.
                  • Be fully competent in selling all Museum products (retail, admissions, and memberships). 
                  • Provide excellent customer service to all Museum visitors and greet and engage visitors in conversation for the purposes of sharing information about museum shop merchandise and museum services, programs, collections and exhibits.
                  • Operate a computerized point of sale cash register and inventory management system: including the accurate entering of sales information, receiving payment for merchandise, processing credit card transactions, making correct change, processing refunds, exchanges and voids, and selling gift certificates.
                  • Reconcile daily sales/admissions and prepare deposits and end of day reports for management.
                  • Actively engage customers in conversation and actively assist in the understanding, demonstration, description and selection of merchandise.
                  • Answer all incoming calls with a professional greeting and transfer calls to the proper museum department if necessary.
                  • Actively execute the daily operation and day to day goals and priorities assigned by MOCA management.
                  • Track Museum attendance.
                  • Assist with annual physical inventory: including but not limited to mock or pre-inventory planning.
                  • Assist with special projects as needed. Provide other departmental assistance as needed. Attend occasional departmental meetings after-hours, and participate in training opportunities.
                  • Must support and display a dedication to MOCA Jacksonville and its mission.
                  • Communicate daily shift information: issues, concerns, tasks.
                  • Work to ensure teamwork, superior customer service, exceptional communication, and professionalism are displayed at all times.

                  Required Qualifications

                  • High school diploma
                  • Minimum of six months of retail and/or customer service environment with a working knowledge of cashiering and receipt processing.
                  • Proficient in Microsoft Outlook and Excel.

                  Please apply here.  


                  Part-time Security Guard

                  Responsiblities

                  • Ensure the safety of employees and visitors and the protection of MOCA Jacksonville property and artwork.
                  • Secure various posts on a rotational basis including galleries, access ramps, elevators, and other areas as assigned. 
                  • Inspect bags of visitors entering the Museum and staff leaving the Museum when necessary. 
                  • Inform visitors and staff of Museum policies and enforce them appropriately. 
                  • Monitor and maintain the flow of visitors in all galleries. 
                  • Report to chief of security and assist with documenting any incidents related to visitors, staff, or artwork. 
                  • Identify safety hazards, suspicious behavior, and potential problems and report to the chief of security and deputy director. 
                  • Assist with emergency evacuations. 
                  • Provide security at special events. 
                  • Perform fireguard duties as qualified. 
                  • Read departmental memos and remain aware of all policy revisions. 
                  • Conduct periodic security tours of the Museum store. 
                  • Perform other duties as assigned. 
                  • Ensure the safety of artwork by patrolling galleries and reminding visitors not to touch works of art.
                  • Perform opening and closing procedures, including locking all doors, checking all floors to ensure that no one is in the building, and arming/disarming the alarm.
                  • Monitor the behavior of visitors at events and during Museum hours in an effort to provide a safe environment for staff and the public. 
                  • Report all incidents to supervisor immediately and keep a record of all incidents.
                  • Handle some receptionist duties prior to the opening of the Museum, including monitoring front door, assisting guests, answering telephone, and monitoring deliveries.  

                  Required qualifications

                  • High school diploma or equivalent.
                  • One to two years of security-related experience, preferably in a customer service-oriented environment.
                  • Class D security license.
                  • Ability to stand for multiple hours.
                  • Good communication skills and ability to interact professionally and respectfully with staff and visitors to enforce Museum policies.
                  • Good computer skills.
                  • Ability to remain alert at all times.
                  • Professional, attentive, and reliable.
                  • Must be available to work weekends.
                  • Punctuality is essential.

                  Please apply here